Salons and barbershops
Your stylists have their hands in someone's hair.
Nobody on the floor can answer a booking text. SetMore AI replies in seconds, asks what service they want, and books the chair with your deposit policy stated the way you wrote it.
What's actually costing you appointments.
Every person who could answer is mid-service, so booking messages sit unread through the busiest hours of the day.
Almost every inquiry opens with a price question, and a salon that does not answer it loses the client to one that posted a number.
Clients message at night after seeing a photo, and by morning they have already booked somewhere that replied.
No-shows and last-minute cancellations are expensive when the chair cannot be refilled, and deposit policies only work if they are said clearly up front.
Different stylists have different rates, availability, and specialties, so a booking that lands on the wrong calendar creates a problem rather than revenue.
Instagram and Google are where these inquiries start, and each platform is a separate inbox that nobody is watching consistently.
From first message to booked call.
- 1
Answer during a service, not after it
Texts, missed calls, and Google profile inquiries land on one line and get a reply in seconds without anyone stepping away from a client.
- 2
Quote only your prices
It uses the prices you enter and nothing else. For services priced on consultation, it says what the price depends on and books the consultation instead of guessing a number.
- 3
Say the deposit policy exactly as written
Your deposit and cancellation terms are stated verbatim in the booking conversation, so the client agrees to them before the slot is held, not after they miss it.
- 4
Book the right stylist
It asks what service they want and whether they see someone specific, then offers real times from that stylist's calendar.
- 5
Refill a cancelled slot fast
When someone cancels, an outbound text goes to clients due for a rebook, and the first reply takes the time.
Salons and barbershops
hi how much for balayage
Hi! Thanks for messaging Fern & Co. Balayage starts at $180 and the final price depends on length and how much lift you're after, which we confirm at the chair. Have you been in with us before, or do you have a stylist in mind?
never been before
Welcome! Nadia has the most balayage availability this week. Just so you know up front, we hold the slot with a $50 deposit that goes toward your service, and we ask for 24 hours notice to reschedule.
that works
Perfect. I have Thursday at 12:30pm or Saturday at 10am with Nadia. Which would you like?
Common questions before you start.
Our clients want to talk to their stylist, not a bot.
They still do, at the chair. This only handles the part the stylist cannot do mid-service, which is replying to a new booking message within the minute.
Our pricing is too variable to quote.
Then it does not quote it. It says what the price depends on, exactly as you phrase it, and books the consultation. Silence is what costs the booking, not a range.
We already take bookings through an app.
Booking apps work for clients who already know what they want. The messages this handles are the ones that ask a question first, and those never reach the app.
Deposits scare people off.
Stated up front in a friendly message, they rarely do. Stated after a no-show, they cause an argument. It says your policy the same way every time.
Questions about this use case.
Can it quote service prices?
Yes, the ones you enter. For consultation-priced services it explains what the price depends on and books the consultation.
Will it state our deposit and cancellation policy?
Yes, worded exactly as you write it, during the booking conversation rather than after a missed appointment.
Can it book with a specific stylist?
Yes. It asks whether they have someone in mind and offers times from that stylist's calendar.
Does it handle Instagram messages?
Yes. Instagram, text, missed calls, and Google profile messages all arrive on one line and are answered the same way.